A Help Desk Redesign for 2014

As you can see, thanks to Xin Zhang, Amit Patel, Harsh Dedyiha, and Ronak Patel, the Help Desk blog has been redesigned with a fresh new theme for 2014. This was something I had been wanting to do since the fall, so I was thrilled when Xin came to me shortly before the holiday break…

Students: Get Ready to Be Googled

Picture this: two students are applying for admission to the same college. On paper, both applicants are identical. Both students have the same grade point average, SAT scores, class rank, glowing recommendations, and a well written essay.