How to Create an Apple ID

This school year, there were new and incoming BHS students who needed help with creating Apple ID’s since their Burlington email addresses could not be used in the App Store. Carl Larson created this tutorial on how to create an Apple ID in order to download apps from the App Store. You can find out more…

Hello, and welcome back!

I hope everyone had a great summer! My name is LeRoy Wong, and I am the new instructional technology support specialist for Burlington High School. I will be working with the BHS Help Desk students and school faculty. I have spent the last nine years working for Boston Public Schools in a variety of positions…

The Story of Storyboard That

Editor’s Note: This post originally appeared on the blog of BHS Help Desk student Quentin Inglis. Click HERE to see this storyboard on StoryboardThat.com The Broadcast I had the honor of co-facilitating Help Desk Live episode 32 with my partner Shiv Shukla. In this episode we interviewed Aaron Sherman the creator ofStoryboard That, a web based tool…

2015-2016 Help Desk Highlights

As the third year of serving as the facilitator of the Burlington High School Help Desk comes to a close, I wanted to take this opportunity to recognize and thank all of the Help Desk students, especially the graduating seniors, for everything they did throughout the year to support our 1:1 iPad, Google Apps for…