IOS 9.3, is it really Worth the Download?

Editor’s Note: This post originally appeared on the blog of BHS Help Desk student Quentin Inglis.  IOS 9.3 has been released and comes with many new features. Apple’s Classroom app was also announced recently.Each have their benefits which will significantly make many things easier. Pros, however, always come with cons. Let’s take a look at the…

Apple Vs. Microsoft: A Customer Service Exposé

Editor’s Note: This post was part of the Help Desk students’ Customer Service Analysis assignment. This post originally appeared on the blog of senior Caroline Akerley. Apple Vs. Microsoft: A Customer Service Exposé On Sunday, January 21, fellow Help Desk member Chandler Joyce and I ventured into the Burlington Mall in the hopes of exposing customer…

Help Desk Live-Episode 29: Apple vs Samsung

Apple or Samsung? You be the judge! In Help Desk Live-Episode 29 BHS Help Desk senior Josh Boulos (team Apple) and Burlington’s Speech and Language Pathologist Colleen Jenkins (team Samsung) go to head to head in a “battle of the wearable tech.” Find out the features and benefits of the iWatch and Samsung’s watch and…

Updating to iOS 8.1

The iOS 8.1 upgrade for the iPad 2 and 4 is now available for all students and teachers at BHS. It’s important to update your device since most apps are looking for updates to meet iOS 8.1. The failure to update may start to cause issues with apps and functionality. The Help Desk is open every…

Help Desk Team Member Spotlight: Mira Mehdi

Mira is entering her second year as a member of the Burlington High School Student Technology Integration and Innovation course. She joined the program last January and quickly established herself as the resident iMovie expert. In addition, she experimented with Google Glass, the augmented reality app Aurasma, and offered her perspective on Chrome versus Safari.…

App to Potentially Revamp BHS Help Desk

Three years since the BHS 1:1 iPad initiative was first put into action, there has been very little discrepancy over the fact that the integration of technology at BHS has done wonders for both students and staff in terms convenience and efficiency.  However, simply because the initiative has yielded positive results and has impacted student…