WBZ News Visits The Help Desk!

Editor’s Note: This post originally appeared on the blog of BHS Help Desk senior Josh Boulos. The Help Desk was buzzing last week as every member prepared for the arrival of the news station WBZ who was coming to get a better look at what the Burlington High School Help Desk really is. The report…

Uploading Photos to Google Drive

Editor’s Note: This post first appeared on the blog of Help Desk senior Shivank Shukla This is my first Screencast for Help Desk! In this Screencast I showed how to upload photos from the Photos app on the iPad to Google Drive. It was a fairly simple and easy process as you can see it…

2016 Student Blogs

Each member of the Help Desk program maintains a personal blog which serves as their digital portfolio for the semester. Student blogs feature the following categories: About Me Weekly Reflections Edtech Training Individual Learning Endeavors App Reviews Student blogs are public and are therefore shared with a global audience. This provides students with an authentic…

Help Desk Live-Episode 31

We were thrilled to have Stephanie Iacadoro (@Mathiacadoro) as our guest for Help Desk Live-Episode 31. Stephanie serves as the Mathematics Supervisor for grades 6-12 in a 1:1 environment in Duxbury Public Schools. In this role, Stephanie supports the development and revision of curriculum in alignment with the Common Core and Massachusetts Curriculum Frameworks. She provides teachers…

Apple Vs. Microsoft: A Customer Service Exposé

Editor’s Note: This post was part of the Help Desk students’ Customer Service Analysis assignment. This post originally appeared on the blog of senior Caroline Akerley. Apple Vs. Microsoft: A Customer Service Exposé On Sunday, January 21, fellow Help Desk member Chandler Joyce and I ventured into the Burlington Mall in the hopes of exposing customer…

Meet the 2016 Help Desk Staff

I am thrilled to introduce the newest Help Desk staff members! Learn more about these student geniuses and how they can assist you with all your technological needs! Chandler Joyce-Class of 2016 My name is Chandler Joyce and I am a senior at Burlington High School. This is my first semester being involved in Help…